Our green commitment:

 

At TrackHat, we believe that there are necessary changes that need to be made to manufacturing and business operation in order to help preserve the Earths environment, and as a young and growing company, we pledge to be part of the ongoing change needed to maintain it. 
 
TrackHat is already a 0% waste company. All of our waste is recycled locally. 
 
All of our non renewable resources are from FSC certified sources. 
 
We use low energy 3D printers, that operate at comparatively low temperatures, to keep our energy usage immensely low. They also help to heat our small office space, so we use zero energy for heating in winter. 
 
We will continue to use PLA plastics, which are 100% biodegradable, and fully compostible. 
 
We use extremely minimal packaging, with no hard plastic shells,

or unnecessary visual material. 
We only use what is needed to protect the product. 


As TrackHat grows, we will continue to honour our commitment, and take any steps necessary to make sure that we never contribute to unnecessary waste.

 

Returns and refund policy:

 

TrackHat ltd. warrants all products to be free of material and workmanship defects for a period of 30 days from date of purchase for all electronic components and 90 days for all non-electronic components. If a component is defective or was not correctly made, TrackHat ltd. will, at its sole discretion, repair or replace the item free of charge. This is a non-transferable warranty and does not cover normal wear and tear, or water damage, modifications, or any damages arising as a result of improper use. If your products do develop a fault, and need to be returned. TrackHat Ltd. will pay for return shipping of the items, up to £5.

Return shipping fees will not be covered if the unit is functioning normally, and returned purely due to dissatisfaction with the products. Refunds will be given via PayPal, on the original order transaction.