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Check out our new fully custom PCB for our wireless products

A HUGE update to our wireless products! Our first fully custom PCB for our wireless products will hugely improve the experience when using our devices, bringing improvements in battery life, low light performance and reliable light levels across all 3 LEDs.

It also fixes some of the key issues with previous plus devices.


Anyone who has ordered a wireless head tracker recently, do not fear! We have been sending out the new devices over the past 2 weeks, and we have one waiting for every order that will be leaving us in the next few days.


Thank you all for your support and feedback, which has gone in to engineering the next generation of wireless head trackers

These will also be in the new Hat Plus devices when more hats arrive early next week.




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Returns and refund policy:

 

TrackHat ltd. warrants all products to be free of material and workmanship defects for a period of 30 days from date of purchase for all electronic components and 90 days for all non-electronic components. If a component is defective or was not correctly made, TrackHat ltd. will, at its sole discretion, repair or replace the item free of charge. This is a non-transferable warranty and does not cover normal wear and tear, or water damage, modifications, or any damages arising as a result of improper use. If your products do develop a fault, and need to be returned. TrackHat Ltd. will pay for return shipping of the items, up to £5.

Return shipping fees will not be covered if the unit is functioning normally, and returned purely due to dissatisfaction with the products. Refunds will be given via PayPal, on the original order transaction.